Aca365 Privacy Policy

Aca365 (https://aca365.win) is an online gaming and Sports Betting platform dedicated to providing Bangladeshi users with a safe and enjoyable gaming experience. We believe you should have full control over your personal information.

This Privacy Policy details what information aca365 collects, why it is collected, how it is stored, and the circumstances under which it may be shared with third parties. Our privacy policy is fully transparent — no hidden terms.

When you register on or use aca365, various types of information may be collected. Below is a detailed breakdown of what is collected and why:

We only collect information that is genuinely necessary to provide our services. aca365 does not collect data beyond what is needed.

Aca365 uses your information only for specific, defined purposes. It will never be used for anything else without your consent.

• Account Management: To support login, password reset, and account security.
• Payment Processing: To process deposits and withdrawals accurately.
• Service Improvement: To analyze user experience and improve the platform.
• Promotions & Offers: To send you relevant offers based on your preferences (only with your consent).
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To meet the requirements of regulatory authorities.
• Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.

Aca365 does not retain your data beyond what is required. Retention periods are determined based on the type of information and applicable legal requirements.

• All data is retained for as long as the account remains active.
• Financial transaction records are retained for up to 5 years after account closure — this is a legal requirement.
• Personal data from inactive accounts is deleted after 3 years.
• KYC documents are retained for up to 5 years after account closure.

Aca365 never sells your data. However, there are limited circumstances where sharing information with trusted partners may be necessary:

• Payment Gateway: bKash, Nagad, Rocket, and others — used solely to process transactions.
• Game Providers: Game software partners — for gameplay data only.
• Security Services: For fraud detection and prevention.
• Law Enforcement: Only when required by a valid legal order.

Before sharing any data with a third party, aca365 ensures that the other party upholds the same standard of privacy practices. We do not share your data with anyone who cannot adequately protect it.

Aca365 uses cookies — small text files stored in your browser that help the website remember your preferences.

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Analytics Cookies: To understand user behavior and enhance our services (Google Analytics).
• Preference Cookies: To remember your language, theme, and other preferences.

Every registered user on aca365 has specific rights over their personal data. We respect these rights and make them straightforward to exercise.

Aca365 is strictly for users aged 18 and above. If anyone under 18 creates an account or provides information, this constitutes a violation of aca365's terms.

If we become aware that a minor has submitted information on our platform, that account will be immediately closed and the associated data deleted.

Aca365 employs industry-standard technology to protect your data. Our security measures are regularly updated to address the latest threats.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication: Add an extra layer of security to your account.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular security audits.
• Data Backup: Your data is backed up regularly to prevent any loss.

Aca365 may update this Privacy Policy when necessary. For significant changes, users will be notified in advance via email or through the platform.

Continued use of the platform after any updated policy is published will be considered acceptance of the new policy. We recommend visiting this page regularly to stay informed.